Terms of Use

“Kalaqaar”, “we”, and “us” mean NeuroxTech Global Private Limited, BLD NO 6/FL NO. 1003, AMARANTE CHS PLOT NO. 4, Raigad, Maharashtra 410209, India. You must be legally capable of contracting. A parent or lawful guardian must act for a minor.

Kalaqaar curates and facilitates connections between clients and independent artists, vendors, and partners. Unless a booking document expressly says otherwise, the supplier—not Kalaqaar—performs the event service. Verification indicates completion of specified checks; it is not a guarantee of performance, legality, suitability, or outcome.

You must provide accurate, current information, protect account access, and promptly correct material changes. We may review, reject, suspend, or remove accounts and content for safety, fraud, legal, quality, or policy reasons. Approval is discretionary and does not create employment, agency, partnership, or exclusivity.

A booking becomes confirmed only when the full payment is successfully processed and Kalaqaar issues confirmation. Scope, schedule, venue requirements, cancellation terms, taxes, and supplier obligations are defined by the booking confirmation and applicable policy. Users must not use Kalaqaar to evade agreed platform fees or safeguards.

Payments are processed by authorised payment-service providers such as Cashfree. Kalaqaar operates a contractual managed-payment and staged-payout workflow; it does not offer a regulated escrow account or banking service. Payout timing may depend on completion evidence, verification, disputes, refunds, chargebacks, tax deductions, and provider availability.

Applicable platform fees, GST, withholding, supplier deductions, and payout terms are disclosed in the booking or commercial terms. Cancellation and refund eligibility is governed by the Refund and Cancellation Policy. Users remain responsible for their own registrations, invoices, and taxes except amounts Kalaqaar is legally required to collect or deduct.

You retain ownership of submitted content and confirm you have the required rights. You grant Kalaqaar a limited licence to host, display, resize, and transmit content to operate your profile and bookings. Promotional use outside core service operation requires separate consent where requested; that consent may be withdrawn prospectively through the privacy rights centre.

Do not impersonate others, upload unlawful or infringing material, manipulate reviews, bypass security, scrape restricted data, harass users, arrange prohibited services, or misuse payment, referral, verification, grievance, or dispute systems.

Users are responsible for venue safety, licences, permissions, equipment, and conduct applicable to their role. Report material booking issues promptly with supporting evidence. Kalaqaar may facilitate resolution but is not required to decide every private dispute.

The service is provided subject to availability. To the extent permitted by law, Kalaqaar is not liable for indirect, incidental, special, or consequential loss, supplier acts, venue failures, internet or payment-provider outages, or events beyond reasonable control. Nothing excludes liability that cannot legally be excluded or limits consumer rights that apply mandatorily.

You may stop using the service and request account deletion. We may restrict or terminate access for breach, risk, fraud, non-payment, legal requirements, or platform closure. Provisions concerning payments, records, intellectual property, disputes, and liability survive as necessary.

Indian law governs these Terms. Subject to mandatory consumer forums and other non-excludable jurisdiction, courts at Mumbai, Maharashtra have jurisdiction. Contact info@neuroxglobal.com or use the grievance workflow.

Users may submit a referral code to receive a 10% discount on the Kalaqaar Platform Fee. This discount applies only to subsequent bookings (from the second booking onwards) and is not valid on the first booking. To be eligible, the referral code must be linked to the client's account within 7 days of registration or before their first booking is submitted, whichever occurs first. The referral programme is exclusively available to Client accounts; users registered as Artists, Vendors, or Partners are not eligible to claim referral discounts on their bookings.